Branch Leadership Position
3 weeks ago
JOB TITLE: Branch Leadership Position
Job Summary:
Infinitalent Consulting (P) Ltd is seeking a highly experienced Branch Manager to lead our consumer electronics and home appliances division. As a key member of our team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer satisfaction.
Key Responsibilities:
- Lead a team of sales, service, and administrative staff to achieve excellent performance and customer satisfaction.
- Develop and implement strategies to drive sales growth, increase market share, and meet or exceed branch revenue targets.
- Build and maintain strong relationships with key customers, dealers, distributors, and retailers to ensure customer satisfaction and loyalty.
- Oversee service operations for LED TVs, Air Conditioners, Refrigerators, and Washing Machines, ensuring high-quality repairs and maintenance services.
- Manage branch operations efficiently, including inventory, logistics, and customer support, to ensure smooth day-to-day functioning.
- Prepare and manage the branch's budget, optimizing costs while meeting revenue targets.
- Generate regular reports on branch performance, sales, service operations, and financial results, and present findings to senior management.
- Ensure that all branch activities adhere to company policies, legal requirements, and safety standards.
Qualification and Skills:
- Bachelor's degree in a related field (preferred).
- 12+ years of experience in branch management, with a strong background in consumer electronics and home appliances.
- Proven track record of achieving and exceeding sales and operational targets.
- Strong leadership, communication, and interpersonal skills.
- Strategic thinking and the ability to drive results in a competitive market.
- Knowledge of the LED TV, Air Conditioner, Refrigerator, and Washing Machine industry.
- Willingness to take ownership and responsibility for branch performance.
- Excellent organizational and problem-solving abilities.
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