Customer Service Representative

1 day ago

Pune, Maharashtra, India beBeeMortgage Full time US$ 72,000 - US$ 96,000
Customer Service Representative

Deliver exceptional customer service through proactive communication and support.

Key Responsibilities:
  • Verify construction documents for completeness and accuracy.
  • Update budget details while coordinating inspection orders with field inspectors.
  • Assign tasks to nearby inspectors, tracking their progress within the stipulated timeframe.
  • Communicate effectively with stakeholders via calls and emails to obtain required documentation.
  • Coordinate order fulfillment through email and phone communication.
  • Manage site inspections with field inspectors across the United States, ensuring timely completion.
  • Keep clients informed about order status updates via emails and chat messages.

The ideal candidate will have experience in US mortgage document review and possess excellent attention to detail.

Able to work independently and as part of a team, delivering results-oriented solutions.

Requirements:
  • Excellent communication skills.
  • Multitasking abilities.
  • Attention to detail.
  • Ability to work independently and as part of a team.
Benefits:
  • Opportunity to grow professionally.
  • Collaborative work environment.

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