Fashion Sales Specialist

3 weeks ago


Kolkata, West Bengal, India Osaa by Adarsh Full time

Job Summary:

We are seeking a skilled Fashion Sales Associate to enhance our retail team's customer service experience. In this role, you will assist customers with product selection, offer styling advice, and ensure a memorable shopping experience. The ideal candidate is knowledgeable about fashion trends, has excellent communication skills, and is passionate about helping customers find their perfect style.

Key Responsibilities:

• Greet customers and provide exceptional customer service by building rapport and understanding their shopping needs.
• Assist customers with product selection, styling tips, and size recommendations .
• Maintain knowledge of current fashion trends, products, and brand offerings to inform customers effectively.
• Upsell and cross-sell products by suggesting accessories, additional items, or styling options to increase sales.
• Keep the sales floor and dressing rooms organized, clean, and well-stocked with merchandise.
• Process customer transactions, handle returns, and ensure accurate cash register operations.
• Assist with inventory management, including restocking items and setting up product displays to highlight new collections or promotions.
• Meet or exceed sales goals through personalized customer interactions and effective product recommendations.

Qualifications:

• Proven experience in retail sales, preferably in a fashion or apparel environment.
• Strong interest in fashion and style with a good understanding of trends, fabrics, and sizing.
• Excellent interpersonal and communication skills.
• Ability to build positive customer relationships and provide personalized recommendations.
• Goal-oriented mindset with a proactive approach to sales.

Skills:

• Customer service and sales skills
• Good eye for style and fashion
• Attention to detail and strong organizational skills
• Ability to handle multiple customers and manage time effectively
• Basic computer skills for operating POS systems



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