User Engagement Specialist

1 day ago

Kottayam, Kerala, India beBeeCommunity Full time ₹ 8,00,000 - ₹ 12,00,000
Content and Community Builder

We are seeking a highly motivated individual to join our team as a Content and Community professional. This role requires exceptional communication skills, passion for delivering outstanding customer service, and ability to build and maintain strong relationships with users.

The ideal candidate will be responsible for understanding user needs, providing tailored solutions to enhance customer satisfaction, and collaborating directly with founders and industry pioneers to drive project success.

Key Responsibilities:
  • Manage day-to-day communication with users, leveraging interpersonal and problem-solving skills.
  • Scale daily active users by implementing strategies for user-generated matchmakers, content creators, and moderators.
  • Work closely with the product team to launch and optimize new features focused on user engagement, retention, and monetization.
  • Create and nurture micro-influencers within the ecosystem to drive matchmaking, virtual gifting, and radio shows.
  • Stay up to date with new social media trends, insights, and best practices, utilizing this information to enhance engagement and grow the platform.

Requirements:

  • Minimum of 1 year of experience in operations, campaign, or community management, preferably in Indian-speaking audiences.
  • Strong understanding of Indian culture and language, excellent communication skills, and proficiency in social media platforms and community management tools.
  • Proven ability to work with language-specific content/creators, with an understanding of regional and global content trends.
  • Familiarity with app-based user engagement metrics and tools, as well as the ability to analyze data to drive decision-making.
  • Demonstrated ability to take full ownership of projects and drive them to successful completion.
  • Ability to work cross-functionally and manage multiple projects and priorities.

Our team operates six days a week, with every 1st and 3rd Saturday working. We offer a competitive compensation package, equity options, unlimited leave policy, and unparalleled ownership of your work.

About Us

We are redefining the way people connect by building a social platform that's not just engaging but also safe, inclusive, and fun. We're a rapidly growing startup with a bold mission: to transform online interactions into meaningful relationships.

Why Join Us?

  • Impact at Scale: Be part of the next big wave in social connection, shaping experiences for millions across India, LATAM, and MENA.
  • Rewarding Journey: Competitive compensation, equity options, and growth that parallels our explosive success.
  • Learn with the Best: Collaborate directly with founders and industry pioneers, supported by stellar investors.

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