Customer Service Career Opportunity

16 hours ago

Thrissur, Kerala, India beBeeRepresentative Full time ₹ 5,00,000 - ₹ 10,00,000
Customer Service Representative Position

We are seeking a highly skilled and experienced customer service representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service via phone calls, ensuring that customers' inquiries are resolved efficiently and effectively.


Key Responsibilities:
  • Assess and resolve customer inquiries, requests, and complaints primarily over the telephone, ensuring customer satisfaction at the first point of contact.
  • Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries.
  • Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • Achieve key and critical performance targets, driving business growth and success.
  • Ensure efficiency measures are met in accordance with performance targets and process guidelines.

Required Skills and Qualifications:
  • Strong verbal and written communication skills to effectively interact with customers and colleagues.
  • Neutral accent and good adoption to US culture, enabling seamless communication with diverse customer base.
  • Ability to resolve customer queries in the first point of contact, enhancing customer satisfaction and loyalty.
  • Focus on delivering a positive customer experience, driving repeat business and referrals.
  • Professional, courteous, friendly, and empathetic demeanor, essential for building trust and rapport with customers.
  • Active listening skills, enabling prompt resolution of customer issues and concerns.
  • Good data entry & typing skills, facilitating efficient processing of customer inquiries.
  • Ability to multi-task, handling multiple customer interactions simultaneously while maintaining high levels of productivity.
  • Capable of handling fast-paced, innovative, and constantly changing environment, adapting quickly to new processes and technologies.
  • Team player, collaborating with colleagues to achieve common goals and objectives.

Education and Experience:
  • Graduation (any stream) required.
  • 12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling, ideal for this role.

  • Career Opportunity: Expert Career Developer

    3 days ago

    Thrissur, Kerala, India beBeeCareerDeveloper Full time ₹ 9,30,000 - ₹ 13,15,000

    Expert Career DeveloperWe are seeking a talented professional to join our team as an Expert Career Developer. In this role, you will be responsible for creating high-quality resumes that showcase the skills and experiences of job seekers.This is a vital opportunity for those who want to make a difference in people's lives by helping them find fulfilling...

  • Career Opportunities in Customer Support

    3 days ago

    Thrissur, Kerala, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    We are seeking a detail-oriented and enthusiastic graduate from Arts or Science background to join our team as a Customer Service Representative.This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and working in a dynamic environment.The successful candidate will possess excellent...

  • Fitness Career Opportunities

    23 hours ago

    Thrissur, Kerala, India beBeeFitness Full time ₹ 6,00,000 - ₹ 10,00,000

    Opportunities abound for certified fitness professionals seeking a dynamic career on our luxury cruise lines.We are currently looking for motivated and experienced Fitness Instructors who can lead engaging group classes and provide personalized training to clients. As part of our team, you will be responsible for helping guests achieve their health and...

  • Customer Service Professional

    1 day ago

    Thrissur, Kerala, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Delivering Exceptional Customer Experiences is at the heart of our business. We're seeking a talented Customer Service Professional to play a key role in shaping our customer's perception of our brand.About the Role:This is an exciting opportunity for a customer-focused individual who is passionate about delivering outstanding service. As a Customer Service...

  • Develop Your Career as a Customer Support Specialist

    4 days ago

    Thrissur, Kerala, India beBeeCareer Full time ₹ 30,000

    Customer Support Specialist RoleAs a Customer Support Specialist, you will play a vital role in delivering exceptional customer experiences through our digital platforms. This is an exciting opportunity to work with a fast-growing brand and drive career growth in customer experience and digital support.Responsibilities:Respond to customer inquiries via chat,...

  • Career Growth Opportunities

    4 days ago

    Thrissur, Kerala, India beBeeGrowth Full time ₹ 5,00,000 - ₹ 10,00,000

    Business Development Internship OpportunityGain hands-on experience in strategic growth and lead generation while working remotely. This internship role involves supporting the business development team through various tasks, including market research, analytical work, communication with potential clients, and providing excellent customer service.Key...

  • Career Opportunities for Aspiring Professionals

    22 hours ago

    Thrissur, Kerala, India beBeeOperations Full time ₹ 25,00,000 - ₹ 40,00,000

    Unlock Your Career PotentialHire talented individuals to support the smooth functioning of our healthcare ecosystem.Job OpportunityAssist with day-to-day operational tasks across business functions.Support project management activities by coordinating with internal teams.Contribute to data analysis and process optimization for efficiency improvements.Provide...

  • Customer Service Ambassador

    5 days ago

    Thrissur, Kerala, India beBeeCustomer Full time US$ 60,000 - US$ 1,20,000

    About the RoleAs a vital part of our organization, you will be responsible for managing international chat and voice processes. To excel in this position, it is essential to possess excellent English communication skills, both spoken and written.Main ResponsibilitiesInternational Chat/Voice Process ManagementExcellent English Communication (Spoken &...

  • Career Developer Opportunities

    7 days ago

    Thrissur, Kerala, India beBeeCareer Full time US$ 30,000 - US$ 50,000

    HR Internship Opportunity","Be part of a dynamic global platform empowering startups to grow and scale.Our organization brings together founders, investors, and talent to build thriving ecosystems. As an HR Intern, you'll gain hands-on experience in people operations while supporting a culture that enables success.","Key Responsibilities:","","Assist with...

  • Digital Customer Service Representative

    4 days ago

    Thrissur, Kerala, India beBeeCustomerService Full time ₹ 52,22,220 - ₹ 78,43,273

    Job OverviewWe are seeking a skilled and enthusiastic individual to fill the role of Customer Experience Associate. This key position within our customer experience management team involves handling customer queries through chat in a professional and timely manner.Responsibilities:Respond to customer inquiries through chat, providing accurate information...