Automate Banking Workflows
3 days ago
We are seeking an experienced Process Improvement Specialist to join our team in automating banking workflows. In this role, you will work closely with stakeholders to capture requirements, processes, and workflows, and translate business needs into functional specifications for Appian solution requirements.
The ideal candidate will have 3-6 years' experience in business analysis or process improvement, preferably in banking or financial services. They should be proficient in writing requirements for Appian BPM solutions and have strong documentation skills (BRDs, FRDs, user stories, process flows). Experience working in Agile environments is also essential.
This is a client-facing role that requires excellent stakeholder management and communication skills. The successful candidate will have the opportunity to grow their expertise in Appian and financial services, working remotely in a GCC-friendly environment with visibility across business and technology.
About This Role- Work directly with banking stakeholders to capture requirements, processes, and workflows.
- Translate business needs into functional specifications, user stories, and Appian solution requirements.
- Act as the bridge between business teams and Appian developers.
- Participate in discovery workshops, design sessions, and UAT planning.
- Define process improvements and digitisation opportunities aligned to banking best practice.
- 3-6 years' experience in business analysis or process improvement, preferably in banking or financial services.
- Hands-on experience writing requirements for Appian BPM solutions.
- Strong documentation skills (BRDs, FRDs, user stories, process flows).
- Experience working in Agile environments.
- Appian certification (Analyst/Designer/Practitioner).
- Knowledge of SQL, APIs, or data models to support requirements.
- Experience with regulatory and compliance-focused projects.
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