Education Program Manager

5 days ago

Rajahmundry, Andhra Pradesh, India beBeeProgram Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Description

Emeritus is a leading provider of high-quality education solutions. As a Program Coordinator, you will play a key role in ensuring the smooth operation of our programs.

The ideal candidate will have excellent written and verbal communication skills, thrive in a fast-paced environment, and be adaptable to evolving processes. Knowledge of the EdTech industry and/or prior experience in education technology will be a valuable advantage.

Key responsibilities include learner support, stakeholder collaboration, process improvement, and quality control. You will work closely with internal teams to manage program timelines, ensure alignment of deliverables, and identify areas for process improvement.

Required Skills and Qualifications
  • Bachelor's degree in a relevant field or equivalent qualification.
  • Excellent Communication: Strong written and verbal English communication skills are essential.
  • Adaptability to Business Needs: Ability to respond to tickets, chats, and out-calling as per the business requirements.
  • Customer-Focused: Demonstrated experience in a customer support role with the ability to resolve learner inquiries professionally and effectively.
  • Tech-Savvy: Ability to quickly adapt to new software platforms and tools, with an interest or background in EdTech being a plus.
  • Adaptable: Ability to work in a fast-paced, dynamic environment with flexibility and a positive attitude.
  • Detail-Oriented: High attention to detail in written communication and problem-solving.
  • Team Player: Collaborative mindset with a willingness to work across teams to provide exceptional learner support.
  • Experience in EdTech or a related field: Prior experience with online education, services delivery, or familiarity with digital learning tools (preferably proficiency with learning management systems (LMS).
  • Remote Work Capability: Ability to work independently in a remote setting while maintaining strong communication with team members.
Benefits

At Emeritus, you'll have the opportunity to make a real impact by helping professionals worldwide achieve their learning goals. We offer a collaborative, inclusive work environment, opportunities for professional growth, and the chance to work with leading global educational institutions.

Why Choose Us

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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