Retail Sales and Customer Experience Professional

2 days ago


Gandhinagar, Gujarat, India beBeecustomer Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title:

Customer Experience Manager

Job Description:

We are seeking an exceptional Customer Experience Manager to lead our retail outlet's daily operations. As a vital member of our team, you will be responsible for driving sales, enhancing customer satisfaction, and overseeing store operations.

About the Role:

  • Customer Service: Deliver outstanding customer service to drive store sales and customer retention.
  • Sales Management: Support the Store Manager in achieving monthly sales targets.
  • Inventory & Operations: Oversee stock levels, replenishment, and timely ordering.

Main Responsibilities:

  1. Customer Experience: Implement and maintain visual merchandising standards to enhance customer experience.
  2. Sales Growth: Drive sales growth by identifying opportunities and implementing effective strategies.
  3. Operational Efficiency: Ensure operational efficiency by streamlining processes and improving inventory management.

Requirements:

  • Experience: 1–3 years of experience in retail operations or store management.
  • Skills: Strong customer service, sales orientation, knowledge of inventory management systems, and retail processes.
  • Educational Background: Degree in Business Administration, Marketing, or related field.

Good to Have:

  • Prior Experience: Prior experience in pet retail, spa, grooming, or lifestyle retail sector.
  • Technical Skills: Familiarity with POS systems and CRM tools.


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