
Delivery Solutions Manager
10 hours ago
The Corporate Technology Delivery Manager is responsible for overseeing the delivery of technological capabilities in support of HR and Finance. This role ensures that technology delivery is aligned with Business and CDT roadmaps, application standards, and methods. The individual will work closely with multiple global CDT technology and business leaders to build specific delivery capabilities.
Responsibilities:- Delivers high quality, scalable, performant, flexible, comprehensive, and integrated solutions.
- Builts delivery plans, estimates, proposals, and service delivery SLAs.
- Engages with product and service vendors to align solution roadmaps with vendor product roadmaps and prioritize business and technology needs.
- Works with leadership to prioritize work requests.
- Continuously improves technology processes and practices by applying industry, professional, and technical knowledge.
- DIRECTS AND CONDUCTS AUDIT ACTIVITIES OF SERVICE OPERATIONS TO DETERMINE THE EFFECTIVENESS OF CONTROLS, COMPLIANCE WITH MANAGEMENT DIRECTIVES, AND REGULATORY REQUIREMENTS.
- Ensures adherence to delivery and compliance processes.
- BUILDS A TEAM FOCUSED ON A PRODUCT-BASED AGILE DELIVERY, INCLUDING HIRING, TRAINING, RETAINING, AND CAREER DEVELOPMENT OF TECHNOLOGY AND ENGINEERING TALENT.
- Forecasts and builds a talent pipeline aligned with CDT global delivery roadmap.
- HIGHLIGHTS COST BENEFITS RISK COMPLEXITY FOR TECHNOLOGY SOLUTIONS AND PROVIDES SOLUTION RECOMMENDATIONS THAT MEET OR EXCEED BUSINESS NEEDS, OPTIMIZING COSTS AND RISKS.
- PERFORMS OTHER DUTIES AS ASSIGNED.
- Bachelor's or Master's degree, or applicable certification or equivalent experience.
- Typically requires 5 years functional experience.
- Experience managing individual contributors and a department or acted as a lead.
- Bachelor's degree or comparable experience certification required.
- i.e., software applications, programming languages, etc.
- Experience with Workday, SAP, and/or UKG.
- Leading a team and creating a culture of innovation and trust.
- Demonstrated leadership in successfully delivering global projects.
- Leading with Agile, Scrum, and related principles and best practices.
- Previous experience managing within a global workforce and an awareness and sensitivity to cultural differences.
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