Fund Administration Associate

2 weeks ago

Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

About the Role:

We are seeking a highly skilled Fund Administration Associate to join our Global Transfer Agency team in Pune, Maharashtra. As a key member of our team, you will be responsible for providing work direction and technical assistance on complex matters, serving as the primary point of contact for clients, and participating in processing updates to client accounts and company records.

Key Responsibilities:

  • Serves as a lead for the day-to-day operations of a small- to medium-sized fund administration support team.
  • Provides work direction and technical assistance on complex matters.
  • Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with clients.
  • Participates in processing updates to client accounts and company records to ensure they are managed correctly and in a timely manner.
  • Provides support to business and technology managers; handles complex client inquiries and requests.
  • Identifies, investigates and resolves escalated and/or complex problems in client accounts or company records.
  • Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.
  • Trains staff in technical tools and skills as well as specific internal or external client support activities to maximize their contribution to the team and ensure compliance with company policies and industry regulations.
  • May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review and approval actions.

Requirements:

  • Years of total work experience preferred. Experience in brokerage processing preferred.
  • Applicable local/regional licenses or certifications as required by the business.
  • High school/secondary school or the equivalent combination of education and experience is required; bachelor's degree preferred.

About Us:

The Bank of New York Mellon Corporation is a leading global financial services company that touches nearly % of the world's investible assets. Our culture empowers you to grow and succeed, and we are committed to creating an inclusive workplace where everyone can thrive.

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