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Automotive Diagnostic Support Specialist

4 weeks ago

Bengaluru, Karnataka, India Bosch Full time
Job Summary

We are seeking a skilled Automotive Diagnostic Support Specialist to join our team at Bosch. As a key member of our technical support team, you will be responsible for providing remote diagnostic support to customers and workshop technicians.

Key Responsibilities
  • Provide technical support to customers and workshop technicians via phone, email, or chat.
  • Use advanced diagnostic tools and software to remotely diagnose automotive issues.
  • Guide customers and technicians through troubleshooting procedures and repairs.
  • Document and track diagnostic support cases in the helpdesk system.
Requirements
  • Bachelor's degree in Automotive Engineering, Mechanical Engineering, Electrical Engineering, or a related field.
  • Minimum of 3-5 years of experience in automotive diagnostics, with a focus on remote diagnostics and telematics.
  • ASE (Automotive Service Excellence) certification or equivalent is highly desirable.
What We Offer
  • Full-time position with regular office hours; may require occasional weekend or evening shifts.
  • Primarily office-based with potential remote work options.

Additional Information

2-4 Years of Experience