Senior HR Operations Manager

3 days ago


Bengaluru, Karnataka, India beBeeExcellence Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
HR Operations Lead Job Opportunity

This role is critical in driving operational excellence and exceptional employee experience.

  • A team leader with expertise in HR operations management, responsible for overseeing the daily operations of an HR shared services team to ensure timely delivery of HR services across regions.
  • Foster a best-in-class employee experience through exceptional service orientation, empathy, and process standardization.
  • Manage high-volume HR ticket queues while maintaining strict adherence to Service Level Agreements.

This role requires a results-driven professional who can execute with excellence by anticipating challenges, diagnosing problems, developing robust solutions, and implementing them effectively.

About This Role:

We are seeking a seasoned HR Operations Lead to manage and optimize our HR function. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of HR operations and processes.

Key Responsibilities:
  • Oversight of daily HR operations, ensuring efficient delivery of HR services across multiple regions.
  • Development and implementation of processes to enhance operational efficiency and employee experience.
  • Management of HR ticket queues, adhering to SLAs and ensuring timely resolutions.

The successful candidate will have a proven track record of executing with excellence, demonstrating strong problem-solving skills, and possessing a customer-centric approach to HR operations management.


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