Expert Systems Analyst
4 days ago
Job Role Overview
UPS is seeking a skilled and experienced professional to join our team as a Technical Operations Professional. In this role, you will be responsible for evaluating, designing, developing, testing, and maintaining our technology assets.
Key Responsibilities
- Serves as a subject matter expert for the administration, maintenance, customization, and support of workforce automation tools to enhance organizational efficiency.
- Utilizes industry-standard templates and tools for activities and duties with minimal risk, impact, and complexity.
Requirements and Skills
- Prior knowledge of Windows Operating System.
- Proficient in Microsoft Office Word, PowerPoint, and Excel.
- Excellent verbal and written communication skills.
Preferred Qualifications
- Bachelor's degree or international equivalent in Computer Science or related discipline.
- 3 to 5 years of experience in monitoring and maintaining enterprise-level authentication systems and services for a complex organization.
- Mid-level experience writing scripts and automation solutions to manage Active Directory and Entra ID.
- Mid-level experience tracking and resolving incidents via ticket queue.
Additional Skills
- Administer, operate, and maintain authentication systems and services - Active Directory, Azure Active Directory, Azure Active Directory Connect (AADC), Active Directory Federation Services (ADFS), ADFS Web Application Proxy (WAP).
- Administer Microsoft Windows Active Directory domains using standard Microsoft snap-ins.
- Provide Active Directory group policy support.
- Creation/modification/deletion of all Active Directory objects.
- Perform System Administrator functions on the identity platform.
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