Technical Firewall Specialist

24 hours ago


Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Title: Technical Firewall Specialist

About the Role:
We're seeking an experienced technical professional to provide high-level support for our clients' Firewall solutions. As a key member of our team, you'll work closely with customers to address complex post-sales concerns and ensure their environments remain secure.

Main Responsibilities:
  • Deliver exceptional technical support to clients and partners
  • Troubleshoot and resolve intricate technical issues
  • Manage support cases to guarantee timely resolution and follow-up
  • Publish detailed RCA documents and technical documentation

Requirements:

To excel in this role, you'll need:
  • More than 5 years of experience in customer-facing technical support
  • Expertise in Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols
  • Familiarity with Firewall Central Management Systems
  • Excellent written and verbal communication skills

What We Offer:

This position offers a dynamic work environment, opportunities for growth, a competitive compensation package, and collaboration with a dedicated team of professionals.

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