SAP Customer Experience Technical Specialist

1 day ago

Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: SAP CX Technical Consultant

Job Description

We are seeking a skilled SAP CX technical consultant to develop and implement innovative customer experience solutions.

The ideal candidate will have expertise in SAP Sales Cloud & Service Cloud (V2.0) with a proven track record of delivering scalable and customized applications.

This role involves collaborating with business stakeholders, functional consultants, and architects to design and develop seamless customer experiences.

  • Develop, configure, and enhance applications in SAP Sales & Service Cloud V2.0
  • Implement custom extensions using SAP BTP, CAP, Node.js/Java, SAP UI5/Fiori
  • Build and maintain integrations with SAP S/4HANA, SAP ERP, SAP CPI, and third-party systems
  • Design and develop custom UIs, workflows, and business rules to support sales and service processes
  • Support data migration and develop custom APIs/OData services where required
  • Collaborate with functional teams to translate business requirements into technical solutions
  • Perform unit testing, debugging, and performance tuning of applications
  • Ensure adherence to SAP best practices, coding standards, and security guidelines
Required Skills and Qualifications
  • Bachelor's degree in Computer Science, Information Systems, or related field
  • 3–6 years of experience in SAP Sales & Service Cloud (with at least 1–2 years on V2.0)
  • Strong programming skills in SAP BTP, CAP, Node.js, Java, SAP UI5, Fiori Elements, and CDS Views
  • Hands-on experience with SAP CPI (iFlows, API Management, Webservices, REST, OData)
  • Knowledge of Sales & Service processes (lead-to-cash, case/ticket management, field service)
  • Experience with Business Rules, Workflow Management, and Extensibility in V2.0
  • Familiarity with S/4HANA integration scenarios and event-based communication
  • Strong problem-solving, analytical, and debugging skills
Preferred Qualifications
  • SAP Certification in Sales & Service Cloud V2.0 or SAP BTP Development
  • Experience with CI/CD pipelines (GitHub, Jenkins, SAP Continuous Integration)
  • Knowledge of event-driven architectures and microservices on BTP
  • Exposure to Agile/Scrum delivery methodologies
  • Fluency in English (German language is a plus)
Key Responsibilities
  • Design and develop customized solutions for customers
  • Collaborate with cross-functional teams to deliver seamless customer experiences
  • Develop and maintain complex integrations with SAP and third-party systems
  • Ensure adherence to SAP best practices and security guidelines

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