Training Program Coordinator

2 weeks ago


Mumbai, Maharashtra, India ATSPL - Maharashtra - C56 Full time
Job Summary

ATSPL - Maharashtra - C56 is seeking a highly skilled Training Specialist to support operations trainings for the Last Mile vertical. The ideal candidate will be responsible for developing and conducting effective training programs to boost the competencies of our employees.

Key Responsibilities:

  • Supervise structured learning metrics and oversee their results for the assigned territory and region.
  • Manage live performance metrics end-to-end for the assigned territory.
  • Conduct learning sessions on new processes as well as BQM through ITL or digital learning as per the requirement.
  • Deliver various training courses as continuous learning.
  • Maintain data and analysis through reports on Excel (as per business requirement).
  • Ensure completion of new hire training program, coaching & other performance improvement programs on time.
  • Partner with operations leaders while conducting station audits to check process compliance and fix gaps on an immediate basis.
  • Identify learning coaches & certify them.
  • Lead individual improvement projects to enhance business performance.
  • Drive Quality & Learning metrics.
  • Conduct chime sessions & Class room sessions to stakeholders.

A Day in the Life:

  • Track day-to-day business metrics and plan visits to mapped stations for metric improvement.
  • Daily reporting's and progress updates.
  • Involve and engage well with mapped LA/LGs for daily L&D activities.

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