Tech Mahindra: Expert Dynatrace Support Specialist

1 week ago


Hyderabad, Telangana, India Tech Mahindra Full time

Job Summary

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This is an exciting opportunity to join Tech Mahindra as a seasoned Dynatrace Support Specialist where you will play a crucial role in providing expert-level support for our clients. As part of our dynamic team, you will be responsible for ensuring seamless delivery of our services and maintaining the highest level of customer satisfaction.

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About the Role

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We are seeking a highly skilled and experienced Dynatrace professional who can provide end-to-end support for our clients' applications. The ideal candidate will have a strong background in Dynatrace implementation, migration, and configuration, as well as excellent problem-solving skills and experience working with cloud-based technologies.

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Responsibilities

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The successful candidate will be responsible for:

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  • Providing expert-level support for Dynatrace activities">
  • Ensuring timely resolution of client issues and queries">
  • Collaborating with cross-functional teams to deliver high-quality solutions">
  • Maintaining up-to-date knowledge of Dynatrace features and best practices">
  • Developing and delivering training programs to enhance team capabilities">
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Requirements

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To succeed in this role, you will need:

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  • A minimum of 3 years of experience in Dynatrace implementation, migration, and configuration">
  • Strong knowledge of cloud-based technologies, including AWS and Azure">
  • Excellent problem-solving skills and ability to work under pressure">
  • Effective communication and interpersonal skills">
  • Demonstrated experience in leading or participating in project implementations">
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What We Offer

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In return for your expertise and dedication, we offer a competitive salary range of ₹1,200,000 - ₹1,800,000 per annum, depending on your qualifications and experience. This includes:

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  • A comprehensive benefits package">
  • Opportunities for career growth and professional development">
  • A collaborative and dynamic work environment">
  • Recognition and rewards for outstanding performance">
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Location

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This role is based in India, with opportunities to work remotely. Our office locations include Hyderabad, Mumbai, Chennai, Vishakhapatnam, Pune, Noida, and Kolkata.

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Language

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This role requires fluency in English language.

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Education

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Candidates should hold a Bachelor's degree in Computer Science or related field.

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Salary

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The estimated salary range is ₹1,200,000 - ₹1,800,000 per annum, depending on your qualifications and experience.



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