
Senior Systems Engineer
3 days ago
We are seeking an experienced Senior Site Reliability Engineer to join our team. The ideal candidate will have a strong background in IT and experience with CICD pipeline, DevOps tools and site reliability practices.
Key Responsibilities- Automate software build and deployment processes.
- Build CICD pipeline development that is tailored to the needs of the environment.
- Take accountability for permanent resolution of recurring issues within defined SLAs.
- Provide technical solutions to complex issues working with solution architects.
- Identify system bottlenecks in terms of Operating System, Database and network, work with the infrastructure teams for permanent resolution for the same.
- Work closely with infrastructure managers, system architects on improving platform stability, and robustness.
- Understand existing change implementation process for upstream systems and propose improvement ideas.
- Work on improving system reliability with key parameters like Latency, traffic, errors & saturation.
- Understand end user issues and liaise with Partners & stakeholders (internal and external) to co-ordinate on permanent resolution for business user pain points.
- Study existing manual support processes, propose automated solutions to enhance productivity and save manual efforts.
- Review of DR exercise processes and provide recommendations to reduce any outage events during the exercises.
- Building monitoring systems that alerts on symptoms rather than on outages.
- Review knowledge base like standard operating procedures, wiki page articles for content quality and guide team on constantly updating with live cases.
- Study and implement measures to enhance system availability.
- 8 to 10 years of IT experience with hands-on experience in CICD pipeline, DevOps tools & site reliability practices.
- Excellent database knowledge with indexing, performance tuning and query optimization skills.
- Excellent skills in Linux, networking and firewall configurations.
- Experience in production monitoring systems.
- Experience in DevOps tools like Docker, Git, Kubernetes etc.
- Experience in DevOps - infrastructure as code, containerization, and automation of infrastructure provisioning.
- Experience in studying and suggesting improvements on application workload efficiency.
- Strong admin level experience in application monitoring tools like Splunk.
- Strong configuration experience in job scheduler tools like Control M or Autosys.
- Experience in collaborating with multiple teams to understand and improve application performance.
- Preferably from payments and cards domain.
- Very good understanding of version control systems like GitHub.
- Excellent knowledge of ITIL version 4 with thorough understanding of problem management life cycle, root cause analysis and permanent resolution, change management & incident management process.
We offer a competitive compensation package, comprehensive benefits and opportunities for professional growth and development.
How to ApplyIf you are a motivated and experienced individual who is passionate about technology and engineering, please submit your application including your resume and a cover letter outlining your qualifications and experience.
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