Front Office Manager

1 week ago

Bhubaneshwar, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000
Front Office Manager

We are seeking an accomplished Front Office Manager to lead our front office operations. The ideal candidate will oversee receptionist duties, coordinate guest check-ins and check-outs, handle reservations, respond to guest inquiries, and provide exceptional customer service.

About the Role

This is a key position in our organization, requiring strong leadership and communication skills. The successful candidate will work closely with our team to ensure seamless front office operations and deliver outstanding results.

Key Responsibilities
  • Manage front office operations, including guest check-ins and check-outs, reservations, and responding to guest inquiries
  • Lead a team of front office staff to achieve excellent customer service and operational efficiency
  • Develop and implement strategies to improve front office performance and customer satisfaction
Requirements
  • Bachelor's degree in Hospitality Management or related field
  • Minimum 3 years' experience in a supervisory role in the hospitality industry
  • Excellent leadership and communication skills
  • Ability to motivate and coach staff to achieve high performance standards

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