
Knowledge Transfer
5 days ago
Knowledge Transfer & Management Specialist
Job Description:We are seeking a highly skilled Knowledge Transfer & Management Specialist to join our team in Bangalore. The successful candidate will play a key role in driving knowledge-sharing excellence across our organization, including the APAC and EMEA regions.
The primary objective of this role is to lead and manage end-to-end knowledge transfer and functional process training for GBS managed functions in Bengaluru. This involves ensuring upskilling and transition support across various platforms, including MSD, PeopleSoft, Oracle, Gordon, Basware, Invevo, Transflow, SuccessFactors, local HR Systems, and other operational applications/platforms/ERPs.
The role requires designing and implementing comprehensive roadmaps for knowledge transfer and management, ensuring critical process knowledge is captured, standardized, and effectively disseminated across teams during transitions and platform changes.
Responsibilities include developing and maintaining training content, manuals, and e-learning modules, conducting engaging training sessions, and tracking training effectiveness through assessments, feedback, and performance metrics.
Key Skills:
- Exceptional understanding of the critical success factors for GBS as a reliable, effective, and efficient business service provider.
- Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration.
- Experience with Learning Management Systems (LMS) and e-learning tools.
Required Qualifications:
- Bachelor's or Master's degree in HR or Training (Finance/Accounts is a plus).
- CPTM/ATD Certification.
- Certification like Dynamics 365 Finance Functional Consultant Associate/Finance and Operations Apps Solution Architect Expert, Oracle Cloud ERP, SAP FICO/HR systems.
Benefits:
- Competitive salary package.
- Opportunities for professional growth and development.
- Flexible working arrangements.
Location:
Bangalore, India.
Language:
English.
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