Debt Recovery Professional

6 days ago


Kota, Rajasthan, India beBeeCollector Full time ₹ 30,00,000 - ₹ 45,00,000
Collection Specialist

About the Role

  • This is an excellent opportunity for individuals with a background in international business process outsourcing (BPO) voice processes, particularly those who have experience in collections or customer support.

Key Responsibilities

  1. Handle outbound and inbound calls to collect payments in accordance with client policies.
  2. Follow up with customers on overdue accounts in a professional and persuasive manner.
  3. Maintain accurate records of customer interactions and payment commitments.
  4. Meet defined productivity and quality benchmarks.
  5. Provide timely updates and escalate issues as necessary.

Requirements

  • Minimum 1 year of experience in an International BPO voice process (preferably in collections or customer service).
  • Strong command of spoken English with a neutral accent.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to handle pressure and meet targets in a fast-paced environment.
  • Flexible to work in rotational shifts (including night shifts).


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