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MS Teams Customer Support Specialist

1 week ago

Chennai, Tamil Nadu, India Tata Consultancy Services Full time
Required Skills and Qualifications
  • 5 years of experience in managing customer telephony infrastructures
  • Excellent knowledge of MS Teams administration
  • Familiarity with Nice In Contact administration
  • Strong troubleshooting skills for telephony infrastructures
  • Working knowledge of SBC, AWS Connect, and Salesforce
  • ITIL certification or equivalent working knowledge of IT service management disciplines
  • SolarWinds administration skills