Network Service Delivery Expert

3 days ago


Bengaluru, Karnataka, India Moxa Full time

Join Moxa's Team as a Network Service Delivery Expert

Introduction:

Moxa, a global leader in industrial communication and network infrastructure, is looking for a skilled Network Service Delivery Expert to strengthen its technical support team. In this position, you will be instrumental in delivering high-quality services to our customers worldwide.

Main Responsibilities:

You will be responsible for:

  • Collaborating with customers, partners, and R&D teams to analyze and resolve technical issues
  • Providing on-site support when necessary, ensuring seamless issue resolution
  • Engaging with customers to introduce solutions and address their technical requirements

As part of our team, you will contribute to:

  • Enhancing team efficiency and productivity through process improvements
  • Developing and conducting training programs for channel partners and customers

Requirements:

  • Bachelor's degree in engineering or relevant field (essential)
  • 1-3 years of experience in a similar role (preferable)
  • Proficiency in Hindi and English languages (mandatory)
  • CCNA/CCNP certification (advantageous)

Benefits:

We offer a competitive compensation package, including health insurance, retirement plans, and opportunities for professional growth and development.



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