Design Process Specialist

4 days ago

Bengaluru, Karnataka, India beBeeDesign Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Overview:

We're seeking a skilled professional to drive the efficient functioning of our design team's operations. This role will focus on streamlining processes, maintaining workflows, and ensuring critical information is easily accessible.

This position plays a vital part in reporting and maintaining operational continuity while supporting the team in staying organized and aligned.

Key Responsibilities:Tooling & Workflow Configuration
  • Configure and manage JIRA projects, workflows, fields, screens, permission schemes, and automation rules.
  • Collaborate with IT/DevOps to customize JIRA setup for design-specific needs (e.g., intake forms, review stages).
Reporting & KPI Management
  • Design and maintain JIRA dashboards for leadership and team-level reporting.
  • Define, track, and report on key performance indicators (KPIs) related to design delivery, throughput, quality, and engagement.
  • Produce regular reporting on project health, team capacity, and operational metrics for executive stakeholders.
Troubleshooting and Problem Solving
  • Diagnose and resolve issues related to JIRA's functionality, performance, or configuration.
Cross-functional Collaboration
  • Act as liaison between Design, Product, Engineering, and Operations teams.
  • Drive alignment on timelines, dependencies, and shared goals.
  • Support onboarding, training, and enablement of new team members with JIRA best practices.
Program Management & Ops Enablement
  • Proactively identify risks, unblock teams, and manage dependencies to maintain delivery cadence and uphold quality across all design initiatives.
  • Establish and maintain scalable design processes, workflows, and best practices to ensure teams can focus on delivering high-quality design work with clarity and speed.

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