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Voice and Chat Customer Advocate

2 weeks ago

Mumbai, Maharashtra, India Demographic HR Services Full time

At Demographic HR Services, we are looking for a talented individual to join our global client support team. As a Voice and Chat Customer Advocate, you will be responsible for providing exceptional customer service via voice and chat channels.

Main Responsibilities:
  • Build strong relationships with international clients through professional and courteous interactions
  • Deliver timely and effective resolutions to customer inquiries and concerns
  • Contribute to achieving team goals and objectives by collaborating with colleagues

This is a rotational shift position, requiring 5 days a week commitment. The salary range is ₹14,000 - ₹30,000 per month, depending on experience and communication skills.

Key Qualifications:

The ideal candidate will possess excellent verbal and written communication skills, a strong problem-solving attitude, and a customer-first mindset. We welcome both freshers and experienced candidates who meet the requirements.