Senior Continuous Improvement Expert
4 weeks ago
We are seeking a highly skilled Senior Continuous Improvement Expert to join our team at ADCI - Karnataka. As a key member of our Customer Service organization, you will play a critical role in driving process improvements and delivering exceptional customer experiences.
Key Responsibilities- Lead large-scale process improvement initiatives to enhance customer satisfaction and operational efficiency
- Develop and implement sustainable continuous improvement cultures within our teams
- Coach and train local management and associates on ACES concepts and methodologies
- Analyze key process indicators to identify opportunities for improvement and drive data-driven decision making
- Oversee project portfolios, ensuring timely execution and delivery of results
- Audit completed projects to verify sustained impact and partner with Financial Controller to validate impact
- Communicate project updates and initiatives through approved site communication plans
- 5+ years of leading large complex programs experience
- Experience leading process improvements and driving operational efficiency
- Experience in leading large, cross-functional projects and building processes, project management, and schedules
- Six Sigma Green/Black Belt certification and proficiency in handling large data sets
As a Senior Continuous Improvement Expert at ADCI - Karnataka, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a comprehensive benefits package, including medical, dental, and vision coverage, maternity and parental leave options, paid time off, and a 401(k) plan.
We are an equal opportunities employer and welcome applications from diverse candidates who share our passion for customer service and continuous improvement. If you are a motivated and results-driven professional who is looking for a challenging and rewarding role, please apply today.
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Senior Continuous Improvement Expert
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Pune, Maharashtra, India ADCI - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Senior Continuous Improvement Expert to join our team at ADCI - Karnataka. As a key member of our Customer Service organization, you will be responsible for driving process improvements and ensuring that our customer service processes are aligned with customer requirements.Key Responsibilities:Facilitate the...
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Global Continuous Improvement Leader
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