Customer Service Representative

4 weeks ago


Noida, Uttar Pradesh, India NTT DATA Full time

Job Description

Req ID: 286244

NTT DATA Services is a global leader in IT and business services, committed to helping clients succeed in a rapidly changing world. We strive to hire exceptional individuals who share our passion for innovation and growth.

We are currently seeking a BPO Customer Care Collections Associate to join our team in India. This role involves working with clients to resolve routine and non-routine matters, handling customer inquiries, and ensuring accurate and timely completion of transactions.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Work on routine and non-routine matters, referring complex issues to higher-level employees as needed.
  • Ensure accurate and timely completion of transactions to meet or exceed client SLAs.

Requirements:

  • Typically requires 1-2 years of relevant experience.
  • Minimum Education and Certifications: High School Diploma or equivalent.
  • Demonstrated computer skills, solid communication skills, and solid customer service skills.

About NTT DATA Services

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.



  • Noida, Uttar Pradesh, India The Zaan Bright Solutions Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at The Zaan Bright Solutions in Noida Sector. As a Customer Service Representative, you will be responsible for providing exceptional customer support and resolving customer complaints in a timely and professional...


  • Noida, Uttar Pradesh, India InvestoXpert Advisors Pvt Ltd Full time

    Customer Service RepresentativeAt InvestoXpert Advisors Pvt Ltd, we are seeking a skilled Customer Service Representative to join our team.About the RoleThe Customer Service Representative will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and efficient manner.Key...


  • Noida, Uttar Pradesh, India iQor Full time

    Customer Service RepresentativeWe are seeking a professional and polite individual to represent our clients professionally by providing remarkable service to their customers via phone.The ideal candidate will handle a high volume of inbound calls and chats, seeking to create a positive experience for each customer.Key Responsibilities:Comprehend customer...


  • Noida, Uttar Pradesh, India INNOVISION Limited Full time

    Job Title: Customer Service RepresentativesLocation: NoidaQualification: 12th Pass, Basic Computer KnowledgeSalary: English Communication - 10k-16kJob OverviewWe are seeking a Customer Service Representative to join our team at INNOVISION Limited. As a Customer Service Representative, you will be responsible for making outbound calls to potential customers,...


  • Noida, Uttar Pradesh, India iQor Full time

    Job SummaryWe are seeking a skilled and professional individual to represent our clients in a polite and courteous manner. As a Customer Service Representative, you will be responsible for providing exceptional service to customers via phone, handling a high volume of inbound calls and chats, and creating a positive experience for each customer.Key...


  • Noida, Uttar Pradesh, India iEnergizer Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a talented individual to join our team as a Customer Service Representative. As a key member of our International Process team, you will be responsible for providing exceptional customer service to our clients. Responsibilities:• Provide customer service via chat to international...


  • Noida, Uttar Pradesh, India de consulting zone Full time

    **Job Title:** Customer Service Representative**Location:** Bank Head Office**Employment Type:** 3rd Party Payroll**Working Days:** 5 Days a Week**Salary:** Freshers: 2.45 LPA, 1 Year Customer Service Experience: 3.10 LPA, 2+ Years Customer Service Experience: Up to 4.27 LPAWe are seeking skilled Customer Service Representatives to join our banking process...


  • Noida, Uttar Pradesh, India Emrold Management Services Private Limited Full time

    **Job Title:** Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Emrold Management Services Private Limited. The ideal candidate will have excellent communication skills in Hindi and English, with a strong ability to handle customer inquiries and resolve issues.**Key Responsibilities:**Handle customer calls...


  • Noida, Uttar Pradesh, India The Zaan Bright Solutions Full time

    Job Title: Customer Service RepresentativeThe Zaan Bright Solutions is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing excellent customer service to our clients, responding to their inquiries, and resolving their issues in a timely and...


  • Greater Noida, Uttar Pradesh, India Coforge Full time

    We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.As a Customer Service Representative, you will be the face of our company, interacting with customers,...


  • Noida, Uttar Pradesh, India The Zaan Bright Solutions Full time

    We are seeking a talented Customer Service Representative to join our team at The Zaan Bright Solutions in Noida. As a Customer Service Representative, you will be responsible for providing exceptional support to our clients, addressing their queries, and resolving their issues in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Noida, Uttar Pradesh, India NTT DATA Services Full time

    Req ID: 288683 NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems...


  • Noida, Uttar Pradesh, India Shining Stars Institution & travels Full time

    At Shining Stars Institution & Travels, we are seeking a skilled Customer Service Representative to oversee the customer service process and provide exceptional support to our clients.Responsibilities include resolving customer complaints, conducting quality assurance surveys, and establishing a positive rapport with all clients and customers.The ideal...


  • Noida, Uttar Pradesh, India NTT DATA Services Full time

    Req ID: 288681 NTT DATA Services is a leader in IT and business services, including cloud, data and applications. We are seeking a Customer Service Representative to join our team in Noida, Uttar Pradesh, India.As a Customer Service Representative, you will work on routine and nonroutine matters, handling questions and issues, and referring complex or...


  • Noida, Uttar Pradesh, India iQor Full time

    At iQor Noida, we are seeking a skilled Customer Service Representative to provide exceptional service to our clients' customers via phone.The ideal candidate will be polite, professional, and able to handle a high volume of inbound calls/chats while creating a positive experience for each customer.Key responsibilities include:Comprehending customer messages...


  • Noida, Uttar Pradesh, India Donovan Apparels Private Limited Full time

    Donovan Apparels Private Limited is a leading apparel company seeking a skilled Customer Service Representative to join its team. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively liaise with stakeholders in the region.The Role:Identify customers' needs and wants, clarifying information...


  • Noida, Uttar Pradesh, India Shining Stars Institution & travels Full time

    At Shining Stars Institution & Travels, we are seeking a skilled Customer Service Representative to oversee the customer service process. This role involves resolving customer complaints, conducting quality assurance surveys, and providing feedback to staff. The ideal candidate will possess excellent product knowledge and have a positive rapport with clients...


  • Noida, Uttar Pradesh, India Andd Jobs Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Andd Jobs.Key Responsibilities:Consult with customers via telephone to understand their needs and preferences.Develop and implement individual solutions based on customer requirements.Act as a liaison between customers and our partner providers.Requirements:Minimum 1+...


  • Noida, Uttar Pradesh, India HireBloc Ventures Pvt Ltd Full time

    About the RoleHireBloc Ventures Pvt Ltd is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesCustomer InteractionProvide prompt and accurate information to customer queries and...


  • Noida, Uttar Pradesh, India HCLTech Full time

    Job Title: Customer Service Representative - ExperiencedJob Description:We are seeking a highly skilled Customer Service Representative to join our team at HCLTech. As a Customer Service Representative, you will be responsible for resolving customer queries in a timely and professional manner.Key Responsibilities:Answer all inbound queries as per call flow...