IT Service Delivery Professional

16 hours ago

Nellore, Andhra Pradesh, India beBeeHrManagement Full time ₹ 14,00,000 - ₹ 20,00,000
Job Opportunity

Experience 4 to 6 years of experience in IT Service Management, with a focus on HRSD module.

  • Strong knowledge in following areas: Personnel Administration, Case management, Task Management, Record Management, Knowledge Management, Onboarding Life cycle.
  • Good experience in working or supporting customization in HRSD module.

Certifications: Human Resource Service Delivery Certified (mandatory), IT Service Capability and Assurance, IT Service Continuity and Availability Definition (good to have).

As a skilled professional, you will be responsible for managing HR profiles, case management, tasks and record production. Your expertise in knowledge management and onboarding lifecycle will ensure seamless transitions for employees. Strong knowledge of HR Profiles, Case management, HR Tasks, Record producers, Knowledge Management, Onboarding Life cycle is necessary. Experience in customizing the HRSD module is also required.

The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and collaboration skills, and the ability to work effectively in a fast-paced environment. Certification in HRSD is mandatory. CSA and CAD are preferred but not required.

In this role, you will have the opportunity to make a meaningful impact on our organization by providing exceptional service to our employees. If you are a motivated and detail-oriented individual who is passionate about delivering high-quality results, we encourage you to apply.

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