Healthcare Transformation Specialist

Transform Healthcare Delivery with Us.

We have a compelling vision to revolutionize healthcare by reimagining how care is delivered. Our unwavering pursuit of this mission drives us every day. We believe in embracing innovation, challenging ourselves, and learning from failures. We value individual talents and celebrate team achievements. We maintain a healthy work-life balance while delivering exceptional results.

Are we expanding our reach? Yes, globally. In 2021, we doubled our teams, and we continue to grow even more in 2022. Are we recognized as a top company for career growth and development, and a great place to work? Absolutely. Our international team has been certified as Great Places to Work in 2021. We were also named Best Company for Women to Advance list by Parity org and earned a perfect score on the Human Rights Campaign Foundation's Corporate Equality Index (CEI). This index measures corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees who embody our values, contribute to their communities each year, and champion inclusivity. If you're looking for a role where your work can be both personally and professionally rewarding, join us – a team that shares your passion for making a difference.

What You'll Be Doing

As a Product Owner, you will lead Scrum teams, providing direction and vision to Agile development teams and stakeholders throughout the project. Ensure the team always has a sufficient backlog to work on. Plan and prioritize product feature backlogs and development. Define product vision, roadmap, and growth opportunities. Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value aligned with our strategy.

Collaborate with Product Management to create and maintain a product backlog based on business value or ROI. Drive planning product release plans and set expectations for delivery of new functionalities. Actively participate in mitigating impediments impacting successful team completion of Release Sprint Goals. Research and analyze market trends, user behavior, and the roadmap for the product. Stay up-to-date with industry best practices and competitors.

Essential Skills & Qualifications

• Strong understanding of US Healthcare Payer domain areas such as Claims, Member Enrollment, Medicare Medicaid, Plans Benefit Products, Provider data management and contracting, Payment Processing, EDI, Clearinghouse, etc.
• Knowledge of integration with third-party vendors.
• Proactive nature and knowledge management skills to maintain a repository of best practices.
• Excellent client interaction, proactive communication, strong interpersonal, analytical skills, and good learning capabilities.
• Ability to work with the business to identify, analyze, document functional and non-functional requirements, recommend business priorities, and advise on options, risks, and solutions.
• Capacity to review operational and support issues, perform defect identification and triaging, help with issue prioritization, and coordinate integration testing.
• Good analytical skills for performance effective assessment of issues along with coordination and education of operational staff for ongoing maintenance.
• Experience in project management to drive tasks and issues from initiation to closure.
• Ability to work across multiple teams and coordinate efforts. Respond to client data inquiries and concerns, addressing them promptly.
• Prepare presentations, reports, tables, graphs, and observations to present clinical consult claims data or results.

Required Technical Capability: High-speed internet over 10 Mbps at home. These technical requirements are subject to change with any scheduled re-opening of our office locations.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.