Compliance Manager
5 days ago
At NICE, we pride ourselves on pushing boundaries and embracing challenges. Our teams are comprised of exceptional individuals who drive innovation, collaboration, and creativity. If you're passionate, ambitious, and thrive in fast-paced environments, we invite you to explore this exciting opportunity.
Role Overview
The Investigations Team Leader will be responsible for leading a team of financial crime investigators, ensuring the effective monitoring of financial activities within our clients' businesses. The primary focus will be on investigating and reducing the risk of money laundering accusations, adhering to international laws, guidelines, and best practices.
Key Responsibilities
- Investigate and report on clients' risk of suspicious or fraudulent financial activity.
- Develop and implement SOPs to adhere to anti-money laundering laws and improve the alert investigation process.
- Stay updated on relevant laws, guidelines, and regulations for anti-money laundering and share knowledge with the investigation team.
- Collaborate with auditors and regulators to minimize money-laundering risks to clients' businesses.
- Document and report suspicious transactions or activities in a timely and efficient manner.
- Provide guidance, mentoring, and quality measurements to the investigation team on an ongoing basis.
- Ensure the investigation team meets service levels, KPIs, and regulatory best practices.
- Arrange training for the investigation team, including workshops, conferences, and certification or refresher training as required.
- Conduct risk assessments and review as needed.
- Maintain and update knowledge of anti-money laundering compliance rules, regulations, laws, and best practices.
- Participate in and lead anti-money laundering compliance training on identifying suspicious activity to other team members.
- Oversee the investigation team's performance.
- Provide domain expertise support during pre/post-service sales processes.
- Collaborate with HR to identify needs for new team members and assist with the hiring process.
- Conduct training for new hires.
- Complete employee and performance reviews with the team.
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