Business Transformation Specialist
6 days ago
As a Senior Business Analyst at TransPerfect, you will play a crucial role in driving business transformation and excellence.
Key Responsibilities:- Identify areas for improvement, understand business needs, specify requirements, and implement recommendations for increasing the effectiveness of current processes.
- Lead reviews of business processes and develop optimization strategies.
- Perform root cause analysis of problems, conduct workshops, and work closely with business users to identify and translate their needs into functional requirements specifications.
- Facilitate requirement gathering, requirement walk-through sessions with all stakeholders.
- Effectively communicate requirements with cross-functional teams and management.
- Work closely with the technical team during the implementation phase to ensure a common understanding and effective implementation of the solution.
- Validate solutions delivered and ensure they are fit for business purposes.
- Drive deliverables to completion within challenging timelines, ensuring collaboration and effective communication with all stakeholders.
- Excellent documentation, end-user training, and knowledge transfer skills.
- Preparation of business solutions and functional specification documents.
- Defining user stories, acceptance criteria, and ensuring they meet the definition of done.
- Skillset to distil complex processes into clear workflow diagrams and/or user interface wireframes.
- Ability to think 'outside of the box' and innovate.
- Comfortable challenging the ideas of others.
- Understanding of the entire product management lifecycle.
- Assessing the scope of improvement and optimizing the value of the work the development team performs.
- Ability to break down any problem into components that can be collaboratively solved.
- Proficiency in Microsoft Office - Excel, Word.
- Excellent technical writing skills, capable of producing high-quality documents.
- Substantial experience owning and proactively managing a product backlog.
- Exposure to SDLC methodologies, agile (scrum) preferred.
- Knowledge of an agile management tool, e.g., JIRA, a benefit.
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