Senior Customer Care Specialist

3 days ago


Gandhinagar, Gujarat, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000
Customer Service Representative Role

We are seeking an experienced professional to assume the critical role of Customer Service Representative. The successful candidate will be responsible for delivering exceptional customer experiences worldwide.

The ideal candidate should possess excellent verbal and written communication skills, enabling them to interact effectively with customers to gather information efficiently and communicate complex solutions clearly.

This individual must demonstrate a strong ability to analyze problems, identify root causes, and provide effective resolutions. They should also be adept at collaborating with various teams to ensure seamless issue resolution.

Familiarity with commerce platform concepts and procedures, including Order to Cash operations, online services, billing systems, and technical troubleshooting skills is essential.

Azure Platform understanding, account/login troubleshooting expertise, and exploratory learning abilities are highly desirable qualities in the ideal candidate.



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