Business Operations Manager
1 month ago
About the Role
We are seeking a highly motivated Centre Manager to oversee the operations of our Nexus Jobs centre in Guwahati, Assam, India. As a Centre Manager, you will be responsible for ensuring the smooth functioning of the centre and delivering exceptional service to our clients and candidates.
Key Responsibilities
- Manage the day-to-day operations of the Nexus Jobs centre in Guwahati.
- Coordinate and supervise the recruitment and placement activities.
- Build and maintain strong relationships with clients, candidates, and external stakeholders.
- Ensure high levels of customer satisfaction by providing excellent service and resolving any issues or complaints.
- Supervise and train centre staff, ensuring they have the necessary skills and knowledge to perform their roles effectively.
- Monitor and analyze centre performance, including key metrics, and implement strategies to improve efficiency and achieve targets.
- Ensure compliance with company policies, procedures, and legal requirements.
- Contribute to the development and implementation of marketing and business development initiatives.
- Prepare reports and provide regular updates to senior management.
- Stay updated with industry trends and best practices to make recommendations for continuous improvement.
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