Customer Service Ambassador

2 weeks ago

Mumbai Central, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 2,68,000
Job Overview

We are seeking an exceptional Customer Service Representative to join our organization. The ideal candidate will possess excellent communication skills and be able to handle customer inquiries with professionalism and efficiency.

Key Responsibilities:

  • Answer incoming calls from customers for various reasons, including taking orders, answering inquiries, resolving complaints, and providing information
  • Cross-sell relevant products or services to customers

Functional Area: This role involves working in a dynamic environment that requires adaptability and strong interpersonal skills.

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and meet deadlines
  • Familiarity with Microsoft Office applications, particularly Excel, Word, and PowerPoint

Preferred Qualifications:

  • Experience in customer service or sales
  • Knowledge of the industry

Working Conditions: This is a full-time position that requires working in an office environment. The successful candidate will be expected to work shifts, including evenings and weekends.

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