Strategic Program Manager for Address Solutions

2 weeks ago


Bengaluru, Karnataka, India myGwork Full time

Are you a seasoned program manager looking to make a lasting impact in the world of address management?

About MyGwork

MyGwork is an inclusive employer and a member of the LGBTQ+ business community. We pride ourselves on creating a welcoming environment where everyone feels valued and respected.

Salary and Benefits

We offer a competitive salary, benefits package, and opportunities for growth and development. With a focus on work-life balance, we ensure that our employees have the support they need to thrive in their roles.

Job Description

As a Strategic Program Manager for Address Solutions, you will play a pivotal role in driving the success of our Addresses team. This dynamic team is responsible for managing customer address data and powering address-related functionality across various Amazon products and services.

Your responsibilities will include:

  • Designing a strategy roadmap for the Addresses space, focusing on competitor benchmarking for our Address products.
  • Providing tactical communication with stakeholders from Tech, Product, Stations, and Ops teams.
  • Pulling data and performing ad hoc reporting and analysis as needed.
  • Developing performance metrics to drive business results.
  • Leading initiatives to identify and eliminate root causes of defects, driving efficiency in Amazon's Last Mile operations.
  • Systematically escalating problems or variance in the operating plan to relevant owners and teams, following through on resolutions to ensure delivery.
  • Working within time constraints to meet critical business needs, measuring and identifying activities performed, and ensuring service requirements are met.

With your expertise, you will develop long-term solutions in partnership with Tech, Product, Business, and Operations teams. You will also define success criteria for programs and audits processes, create and drive right metrics to track and influence program health.

This is an exciting opportunity to join our dynamic team and contribute to the continued success of MyGwork. If you are a motivated and experienced program manager looking for a new challenge, we encourage you to apply.

Requirements

To be successful in this role, you will require:

  • 2+ years of program or project management experience.
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).

We prefer candidates with experience in MS Access and SQL, requirement gathering, and writing clear and detailed requirement documents. As a highly analytical and results-oriented individual, you will excel in a cross-functional environment with frequent interactions.

Estimate Salary: $120,000 - $150,000 per year

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