Experienced User Research Specialist

1 day ago

Guntur, Andhra Pradesh, India beBeeUserResearch Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title

We are seeking an experienced User Researcher to lead user research initiatives and understand customer needs, behaviors, and pain points.

About the Role

This is a challenging opportunity for someone who can design and execute research studies, translate research findings into actionable insights, and collaborate with cross-functional teams to embed user insights into product roadmaps.

Key Responsibilities:
  • Research Studies: Design and execute research studies including usability tests, surveys, field studies, diary studies, and in-depth interviews.
  • Data Analysis: Translate research findings into personas, journey maps, and experience frameworks that guide product design decisions.
  • Cross-Functional Collaboration: Collaborate with UX/UI designers, product managers, and engineering teams to embed user insights into product roadmaps.
  • Process Evaluation: Evaluate existing digital journeys and recommend usability and conversion improvements.
Requirements
  • A degree in Human-Computer Interaction, Cognitive Psychology, Design, Behavioral Science, or related field.
  • 3–5 years of experience as a UX Researcher or in a similar role within digital-first or product-driven organizations.
  • Strong expertise in usability testing, contextual inquiry, interviews, surveys, heuristic evaluations, and A/B testing.
  • Experience with tools like Dovetail, Maze, Lookback, Optimal Workshop, UserTesting, Google Analytics, Mixpanel, or Amplitude.
  • Ability to synthesize complex data into clear, actionable insights.
  • Excellent communication and stakeholder management skills; ability to influence product decisions with evidence.
Preferred Skills
  • Prior experience in BFSI, fintech, or large-scale B2C products.
  • Familiarity with UX design tools (Figma, Adobe XD, Sketch) for collaboration.
  • Knowledge of financial services workflows and unit economics (e.g., lending journeys, KYC, payments).
  • Experience working in Agile/Scrum environments with cross-functional teams.

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