Claim Specialist

4 days ago


Cochin, Kerala, India beBeeClaim Full time ₹ 9,00,000 - ₹ 13,50,000

We are seeking a skilled professional to handle claims and requests from various stakeholders. The successful candidate will be responsible for:

  1. Handling cases and emails from stores and customer care centers
  2. Maintaining quality and turnaround time while meeting throughput requirements
  3. Processing manual pay outs, understanding sold-to and ship-to parties, creating sales orders, and coordinating with suppliers to cancel purchase orders

Key responsibilities include:

  • Coordinating product flow within all parties involved
  • Managing warehouse inventories and returns to stores
  • Daily communication via email with all parties involved
  • Ensuring requirements from business partners are fulfilled on time and in requested quality
  • Investigating and fixing exceptions arising from systems

Additional responsibilities include:

  • Basic understanding of inbound and outbound supply chain activities
  • Experience with sales order fulfillment is an added advantage
  • Coordination with different departments/units etc. - Inbound and Outbound side (Suppliers/Warehouse/Hubs/CCC /Logistics etc.)
  • Basic understanding of inventory management
  • SAP knowledge is preferred

Requirements include:

  • Good understanding of claim processing and creation
  • Dealing with suppliers, credit note handling, and investigation
  • Follow up on credit notes and booking credit note creation
  • Match RFC to credit and categorize items for refund
  • Refund process for damaged products and fixit tickets
  • Excellent knowledge of MS Word, Excel, and Work from Office
What We Offer

We offer a challenging role that allows you to grow professionally and develop new skills.



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