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5 days ago
Our team is seeking a highly skilled and experienced Academic Coordinator to guide and support students through the process of studying abroad.
Key Responsibilities:- Foster cross-functional relationships with various departments involved in international student recruitment.
- Deliver exceptional customer service by handling student inquiries and providing professional guidance on admissions and visa processes.
- Cultivate effective communication with prospective students to build understanding and trust throughout the application cycle.
- Maintain high levels of professionalism, adhering strictly to Standard Operating Procedures.
- Regularly update students on every stage of the process, ensuring seamless progression.
- Accurately document communications via emails and internal systems, such as CRM.
- Educate students on compliance requirements and assist with document preparation, ensuring accuracy and efficiency.
- Maintain office protocols, confidentiality, and decorum at all times.
- Promptly report progress and issues to the Manager.
- Bachelor's degree in Education, Counselling, International Relations, or a related field.
- 1-3 years of experience in academic advising, international education, or a related role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with global education systems, including UK, USA, Canada, Australia, Europe, etc.
- Proficiency in Microsoft Office and CRM platforms.
- Able to work independently and as part of a team.
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