
Enterprise Observability Architect
6 days ago
We are seeking an experienced Senior Technical Strategist to lead the design, strategy, and implementation of Observability and SRE frameworks for enterprise-scale, microservices-based applications.
About the Role:
- Develop end-to-end observability architectures (Metrics, Logs, Traces, Events) for cloud-native and hybrid environments.
- Create technical architecture diagrams, data flow maps, and integration blueprints using tools like Lucidchart, Draw.io, or Visio.
- Define SLIs, SLOs, and Error Budgets aligned with business KPIs and DORA metrics.
Key Responsibilities:
- Architecture & Blueprinting
- Design and deliver end-to-end observability architectures (Metrics, Logs, Traces, Events) for cloud-native and hybrid environments.
- Create technical architecture diagrams, data flow maps, and integration blueprints using tools like Lucidchart, Draw.io, or Visio.
- Lead the definition of SLIs, SLOs, and Error Budgets aligned with business KPIs and DORA metrics.
- Architect telemetry pipelines using OpenTelemetry Collector and Splunk Observability Cloud (SignalFx, APM, RUM, Log Observer).
- Define tool adoption strategy and integration roadmap for OSS tools (Prometheus, Loki, Grafana, Jaeger) and Splunk-based stacks.
- Guide teams on instrumentation approaches (auto/manual) across languages like Java, Go, Python, .NET, etc.
- Lead adoption of SRE principles including incident management frameworks, resiliency testing, and runbook automation.
- Collaborate with DevOps to integrate observability into CI/CD pipelines (e.g., Jenkins, ArgoCD, GitHub Actions).
- Define health checks, golden signals, and SPoG (Single Pane of Glass) dashboards.
- Exposure to AIOps, ML-based anomaly detection, or business observability.
- Serve as a technical liaison between client leadership, SREs, developers, and infrastructure teams.
- Run workshops, assessments, and evangelize observability-first culture across teams.
- Provide guidance on data retention, access control, cost optimization, and compliance (especially with Splunk ingestion policies).
- Continuously monitor and fine-tune observability data flows to prevent alert fatigue and ensure actionability.
- Implement root cause analysis practices using telemetry correlation across metrics, logs, and traces.
- Lead efforts to build self-healing systems using automated playbooks and AIOps integrations (where applicable).
Requirements:
- 15+ years in IT, with 5 years in Observability/SRE architecture roles.
- Proven experience designing architecture for microservices, containers (Docker, Kubernetes), and distributed systems.
- Strong hands-on expertise with:
- Splunk Observability Cloud (SignalFx, Log Observer, APM)
- OpenTelemetry (SDKs + Collector)
- Prometheus + Grafana
- Jager / Zipkin for distributed tracing
- CI/CD tools: Jenkins, GitHub Actions, ArgoCD
Nice to Have:
- Splunk certifications: Core Consultant, Observability Specialist, Admin
- Knowledge of ITIL and modern incident management frameworks (PagerDuty, OpsGenie)
- Experience in banking or regulated enterprise environments
Soft Skills:
- Strong leadership and cross-functional collaboration
- Ability to work in ambiguous, fast-paced environments
- Excellent documentation and communication skills
- Passion for mentoring teams and building best practices at scale
Why This Role Matters:
The role will be critical in unifying legacy and modern telemetry stacks, driving reliability-first mindset and tooling, and establishing a scalable blueprint for production excellence.
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