Order Management Associate

4 days ago


Hyderabad, Telangana, India Thomson Reuters Full time
Key Responsibilities

As an Order Management Associate, you will play a critical role in supporting the quote to billing processes, ensuring timely and accurate delivery of customer orders.

  • Generate quotes where required and enter order information into relevant systems.
  • Consistently enhance customer experience by achieving guaranteed average turnaround times and reducing resolution times for complex requests.
  • Own the order process for designated customers or complex activities, meeting requirements in an accurate and timely manner.
  • Interact with customers and sales/account managers to provide expertise and support.
About You

We are seeking a highly skilled and organized individual with a graduate or postgraduate degree in accounting and 1 year of relevant experience.

  • Proven problem-solving skills and excellent written and verbal communication skills.
  • Strong customer relationships and understanding of customer focus and service delivery.
  • Good knowledge of MS Office and ERP systems.


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