Shipper

1 week ago

Anantapur, Andhra Pradesh, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000
Job Role

The Operations Supervisor is responsible for overseeing the entire planning process of ODC (Over-Dimensional Cargo) shipments, ensuring seamless coordination between internal teams and external stakeholders.

  • Cargo Planning:
  • Develop cargo movement strategies in alignment with customer requirements and vessel schedules.
Rate Management & Customer Negotiations

The Operations Manager leads the process of rate quotation and negotiation, ensuring competitive pricing while maintaining profitability.

  • Rate Quotation:
  • Approve and standardize rate offerings based on market trends and operational feasibility.
Vessel & Booking Coordination

The Operations Manager ensures timely allocation of bookings in the EBMS system and with carriers.

  • Booking Coordination:
  • Collaborate with the planning team to secure space, including feeder service requirements when necessary.
Inventory & Equipment Management

The Operations Manager supervises coordination with the inventory and MNR teams for container allocation, including arranging Empty Container and CSC certificates as per carrier requirements.

  • Inventory Planning:
  • Optimize container inventory planning to meet customer demands and minimize turnaround time.
Customer & Stakeholder Communication

The Operations Manager ensures customers receive updated vessel schedules based on cargo readiness.

  • Customer Communication:
  • Drive efficient communication with customers regarding container pickup status, required documentation, and compliance with List & VGM cut-offs.
Operational Oversight & Compliance

The Operations Manager ensures booking forecasts are aligned with planned vessel schedules.

  • Compliance:
  • Validate and approve any dimension changes, liaising with pricing teams for revised rate approvals.
Performance Monitoring & Process Optimization

The Operations Manager drives operational excellence by monitoring key performance metrics across planning, execution, and customer service functions.

  • Process Improvement:
  • Implement process improvements to enhance efficiency, cost-effectiveness, and customer satisfaction.
Post-Shipment Coordination

The Operations Manager ensures timely ON-BOARD confirmation is shared with customers.

  • Post-Shipment:
  • Direct the planning and operations team to complete RCVS and LODF entries post-shipment confirmation.

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