Regional Supply Chain Manager

Job Overview:

We are seeking a highly skilled professional to oversee the management of orders for regional sales teams within a defined customer service framework. This individual will be responsible for validating demand, prioritizing orders/customers based on specific parameters, and verifying demand with available POs, LCs, regulatory clearances, artwork details, SKU codes, IL checks, Mfg License checks, min shelf-life requirements, pre-shipment documents submission to customers & timelines, regulatory confirmations, and any other customer-specific requirements.

Key Responsibilities:

• Validate demand over the horizon and assign prioritization to orders/customers based on specific parameters.
• Verify demand with available POs, LCs, regulatory clearances, artwork details, SKU codes, IL checks, Mfg License checks, min shelf-life requirements, pre-shipment documents submission to customers & timelines, regulatory confirmations, and any other customer-specific requirements.
• Analyze order status in our systems to identify potential issues.
• Gather information on scheduling, material receipt, and dispatch schedules.
• Highlight potential issues that might affect defined timelines.
• Take end-to-end ownership of assigned orders for the region.
• Coordinate documentation related to shipments with CFT teams.
• Drive shipment planning with logistics teams and mitigate risks/delays proactively to avoid demurrage/penalties.
• Attend relevant meetings to gather data and information on open orders for the region and their status updates.
• Identify issues (e.g., artwork approval, batch size, minimum order quantity) that require resolution/approval/exemption by sales teams.
• Arrange cross-functional meetings to resolve bottlenecks related to priority orders to ensure on-time-in-full (OTIF) delivery.
• Collect feedback from timely resolution of issues with concerned stakeholders.
• Identify outstanding/open orders for defined priority customers.
• Analyze issues requiring immediate escalation to cross-functional teams for timely resolutions.
• Prioritize orders/customers based on defined parameters.
• Identify key stakeholders who need to be engaged to resolve outstanding issues.
• Provide the Head of Emerging Market SCM with detailed analysis on all outstanding orders for discussion in meetings.

Supply Chain Technology and Automation:

• Identify opportunities for implementing IT and automation in order management processes to improve supply chain visibility.
• Drive the implementation and rollout cycle for IT and technology automation within SCM jointly with IT.

Required Skills and Qualifications:

• Advanced expertise in Microsoft Excel and reporting (VBA macros, Power BI).
• Good understanding and experience of supply chain essentials, preferably in pharma.
• Ability to identify areas for improvement and propose innovative solutions.
• Essential SAP knowledge.
• Strong analytical and problem-solving skills; attention to detail.
• Effective communication skills.
• Decision-making, ability to prioritize dynamically.
• Negotiation skills/conflict resolution.
• Ability to manage multiple stakeholders.
• Ability to understand and work around constraints.
• Plant PPIC concepts clarity; prior experience essential.
• Excellent time management skills and ability to meet tight deadlines.
• Excellent customer service skills.
• Excellent oral and written communication skills.

Benefits:

• Professional growth and development opportunities.
• A dynamic and supportive work environment.
• Competitive salary and benefits package.

Others:

If you are a motivated and results-driven professional with a passion for supply chain management, we encourage you to apply for this exciting opportunity.