SAP Basis Consultant

5 days ago

Bengaluru, Karnataka, India SAP Full time
Job Title: SAP Basis Consultant

We are seeking a highly skilled SAP Basis Consultant to join our team. As a key member of our IT Technology Services team, you will be responsible for ensuring the smooth operation of our SAP systems.

Key Responsibilities:
  • Deep dive into troubleshooting SAP Basis issues, identifying root causes and implementing effective solutions to minimize downtime and impact.
  • Develop and implement proactive monitoring strategies to predict and prevent potential issues before they arise.
  • Lead Root Cause Analysis (RCA) investigations, utilizing various tools and techniques to uncover the underlying cause of complex system problems.
  • Document findings and recommendations clearly, ensuring knowledge transfer and future prevention.
  • Maintain and optimize system performance, applying performance tuning techniques and best practices.
  • Implement and maintain robust security measures to protect sensitive data, adhering to industry regulations and compliance standards.
  • Contribute to system upgrades and migrations, ensuring smooth transitions and minimal disruption.
  • Collaborate with other IT teams to diagnose and resolve cross-functional issues impacting SAP systems.
  • Stay current with the latest SAP Basis technologies and trends, actively seeking opportunities to improve the SAP landscape.
  • Mentorship and knowledge sharing: Guide and support junior team members, fostering a collaborative learning environment.
Requirements:
  • 8-10 years of experience in SAP Basis administration, with a strong track record of troubleshooting and RCA expertise.
  • Proven ability to diagnose and resolve complex SAP Basis issues under pressure, meeting tight deadlines.
  • In-depth knowledge of SAP Basis concepts, functionalities, and administration tools.
  • Experience with SAP HANA and cloud-based SAP deployments preferred. Experience with non-netweaver products is preferred.
  • Basic knowledge on Kubernetes.
  • Excellent analytical and problem-solving skills, with a keen eye for detail and a methodical approach.
  • Strong communication and collaboration skills, effectively working with diverse teams and stakeholders.
  • Ability to work independently and take ownership of complex projects.
  • Passion for continuous learning and staying ahead of the curve in the SAP Basis landscape.
About Us:

We are part of Enterprise Cloud Services (ECS), ECS Delivery (formerly HANA Enterprise Cloud Delivery), responsible for running customer landscapes around the globe in a 24x7 operations model. We manage a wide variety of business-critical SAP systems and applications in a global delivery model. We are responsible for building and operating customer systems for ECS.

Within ECS Delivery, Technical Operations is responsible for end-to-end delivery of services and support for ECS Delivery customers. Scope of the same includes service areas like Event Management, Incident Management, Service Request Fulfillment (Build and RUN), Problem Management, Backup Services, and also technical areas - Application, Database, and Server Management.

We are looking for an IT Technology Services Senior Specialist (Availability Management / Critical Incident Management / Problem Management) with a strong technical and process background and Service Management experience.

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