Salesforce Director

Cvent is a leading meetings, events, and hospitality technology provider. Our DNA is our people, and we value the diverse perspectives that each individual brings.

We're transforming the meetings and events industry through innovative technology that powers human connections.

The ideal candidate is a Salesforce expert with hands-on experience in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud.

As a Director of CRM, you will lead the end-to-end Salesforce development lifecycle, oversee multiple orgs, and manage strategic initiatives such as M&A integrations and customer-facing Experience Cloud sites.

You'll implement modern DevOps practices, align platform capabilities with evolving business needs, and drive continuous improvement across our CRM ecosystem.

We're looking for a visionary leader who can bridge technical depth with strategic insight, build strong stakeholder relationships, and drive results.

Salesforce Proficiency:

• Expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud.
• Deep understanding of Salesforce architecture, security model, configuration, and customization.
• Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
• Proven ability to design, develop, and implement complex Salesforce solutions.

Salesforce DevOps:

• Experience with release management and sandbox management in Salesforce.
• Implement robust DevOps practices, including continuous integration and continuous delivery (CI/CD).
• Manage code quality, testing, and deployment processes.

Team Management:

• History of managing development and engineering teams.
• Develop and execute a long-term Salesforce strategy aligned with the organization's business objectives.
• Foster a collaborative and innovative team culture.

Technical Experience:

• Extensive experience (10-15 years) in the Salesforce ecosystem.
• Experience running multiple Salesforce orgs' lifecycles across one or more past job experiences.
• Lead Salesforce-related activities during M&A processes, including due diligence, data migration, system integration, and user training.