Strategic Workforce Planning Manager

5 days ago


Hyderabad, Telangana, India Amazon Full time
Workforce Capacity Planning Specialist
As a Workforce Capacity Planning Specialist at Amazon, you will be responsible for developing and improving forecasting models using data collection, data analysis, and statistical tools. You will create optimal capacity plans for Finance Operations business by managing trade-offs between Customer Experience and Cost Effectiveness. Additionally, you will coordinate with Operations and Finance teams to analyze historical data and demand forecasts, build headcount planning models for future growth, and mitigate capacity risks by managing dependencies across multiple operational teams and sites.

Key Activities and Deliverables
- Develop and improve forecasting models
- Create optimal capacity plans for Finance Operations business
- Coordinate with Operations and Finance teams to analyze historical data and demand forecasts
- Mitigate capacity risks by managing dependencies across multiple operational teams and sites
- Clearly communicate dependencies and manage/track exceptions with Senior Management
- Manage daily, weekly, and monthly reporting of capacity performance in each site via Key Performance Indicators

Requirements and Qualifications
- 8+ years of tax, finance or a related analytical field experience
- 6+ years of applying key financial performance indicators (KPIs) to analyses experience
- 6+ years of creating process improvements with automation and analysis experience
- 5+ years of directly managing and leading a team of 5+ members experience
- Knowledge of Excel, COGNOS, or Oracle
- Bachelor's degree in a quantitative field (engineering, economics, mathematics) required
- Demonstrated analytical skills

What You Will Gain
You will gain experience working with large-scale data mining and reporting tools and providing recommendations based on results of ad hoc analyses to management for strategic decision-making. Additionally, you will develop your skills in dimensional data modeling, data warehousing, and ETL tools and concepts. As a Workforce Capacity Planning Specialist, you will also contribute to building complex models using various statistical tools for optimization and communicating plans or risks accordingly.

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