Customer 360 Solutions Expert

2 weeks ago

Anand, Gujarat, India beBeeInformatica Full time US$ 1,00,000 - US$ 1,20,000
Job Title: Customer 360 Developer

This role requires an experienced professional with 6–8 years of Informatica expertise to design, implement and support Customer 360 solutions within the Intelligent Data Management Cloud (IDMC).

Main Responsibilities:

  • Design, configure and implement Customer 360 solutions within IDMC.
  • Build and customize pages, business entities, field groups, hierarchies and workflows in Customer 360.
  • Configure and execute Data Quality (DQ) rules to standardize, validate and cleanse customer data.
  • Develop and maintain Cloud Application Integration (CAI) processes to support C360 pages, workflows and integrations.
  • Configure and maintain match & merge rules for accurate customer data mastering.
  • Develop, manage and expose Open APIs for C360 services and integrations.
  • Update and enhance business entities, attributes and field groups as per business requirements.
  • Perform data modeling (logical/physical) and define customer hierarchies and relationships.
  • Implement and manage role-based access control (RBAC) for secure and compliant data access.
  • Develop and troubleshoot ingress/egress jobs, including FTP/SFTP, APIs and file-based integrations.
  • Manage code promotion, environment migration and CI/CD pipeline integration for Customer 360 assets.
  • Perform unit testing, system integration testing and UAT support for C360 deliverables.

Required Skills & Qualifications:

  • 6–8 years of experience with Informatica tools (IDMC, PowerCenter, MDM etc.).
  • Hands-on experience with Informatica IDMC Customer 360.
  • Strong knowledge of Data Quality (DQ) rule configuration and data stewardship processes.
  • Experience with Cloud Application Integration (CAI) for orchestrating workflows.
  • Proficiency in match & merge rules configuration, survivorship and hierarchy management.
  • Experience updating and managing business entities, attributes and field groups in C360.
  • Knowledge of Open API development and integrations.
  • Proficiency in data modeling, profiling and MDM concepts.
  • Good understanding of Cloud Data Integration (CDI) for real-time and batch integrations.
  • Strong experience developing and troubleshooting ingress/egress jobs, FTP/SFTP, APIs and related integrations.
  • Experience with RBAC, security models and governance best practices.
  • Familiarity with code promotion and CI/CD pipelines for IDMC deployments.
  • Excellent problem-solving and debugging skills.
  • Strong communication and collaboration skills.

Good to Have:

  • Experience in Customer Master Data Management implementations.
  • Familiarity with Agile delivery models and DevOps practices.
  • Prior experience working in onshore-offshore/global delivery models.

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