Retail Experience Director

4 days ago


Dindigul, Tamil Nadu, India beBeeExperience Full time ₹ 12,00,000 - ₹ 20,00,000
Senior Retail Experience Manager

As a Senior Retail Experience Manager, you will be responsible for overseeing the retail experience centre, ensuring customer satisfaction and maintaining a seamless shopping experience.

Key Responsibilities:
  • Manage the retail experience centre efficiently to meet customer expectations.
  • Ensure adherence to retail standards of practice.
  • Conduct timely stock and sample audits in the showroom.
  • Maintain high standards of housekeeping and hygiene.
  • Oversee visual merchandising standards in the showroom.
  • Address customer queries and complaints promptly.
  • Provide daily reports to the retail operations team.
  • Maintain operation checklists in the experience center.
  • Support sales teams in order closure.
  • Accompany clients during showroom walk-throughs.
Requirements:
  • Minimum 6-12 months of retail store experience.
  • At least 1 year of experience as a store manager in retail.
  • Prior experience in Furniture and Home Decor is preferred.
  • Basic knowledge of Microsoft Office and Google Suite.
  • Proficiency in store operations and SOP management.


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