ServiceNow Developer
5 days ago
Overview
We are seeking an experienced ServiceNow Developer to join our team at Indisquad. As a key member of our IT service management team, you will play a vital role in designing, configuring, and customizing the ServiceNow platform to meet our business needs.
This position requires a deep understanding of ServiceNow architecture and Glide scripting to implement efficient workflows and automation solutions. You will work closely with stakeholders to gather requirements, enhance system functionality, and ensure the platform operates seamlessly.
Key Responsibilities:
- Develop and maintain Glide scripts to enhance ServiceNow applications.
- Collaborate with business analysts to gather and analyze requirements.
- Configure ServiceNow modules according to best practices.
- Implement automated workflows using ServiceNow Orchestration and Flow Designer.
- Diagnose and troubleshoot issues within existing ServiceNow workflows.
- Create and maintain comprehensive documentation of system designs and configurations.
- Conduct code reviews to ensure adherence to coding standards.
- Integrate ServiceNow with third-party solutions through APIs.
- Provide technical support and training to end users.
- Participate in user acceptance testing (UAT) and resolve feedback.
- Stay updated with new ServiceNow releases and features.
- Monitor system performance and recommend optimizations.
- Work collaboratively in an Agile environment, participating in sprint planning and retrospectives.
- Blogger or document solutions and best practices for internal knowledge sharing.
- Contribute to continuous improvement of ServiceNow processes and functionalities.
Required Qualifications:
- Bachelor's degree in Computer Science or related field.
- 2 to 4 years of experience developing applications on the ServiceNow platform.
- Strong proficiency in Glide scripting and JavaScript.
- Experience with ServiceNow ITSM, ITOM, and ITBM modules.
- Knowledge of REST and SOAP web services.
- Familiarity with ServiceNow CMDB and its implementation.
- Experience with version control tools such as Git.
- Understanding of Agile and Scrum methodologies.
- Strong problem-solving skills and analytical thinking.
- Excellent communication and interpersonal skills.
- Ability to work on multiple projects simultaneously.
- ITIL certification is a plus.
- Proven ability to work collaboratively in a team environment.
- Experience in troubleshooting and debugging complex issues.
- Willingness to learn and adapt to new technologies.
- Demonstrated attention to detail and quality in all deliverables.
Estimated Salary: $80,000 - $120,000 per year.
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