Hospitality Liaison

3 days ago

Tiruchi, Tamil Nadu, India beBeeService Full time ₹ 80,000 - ₹ 1,20,000
Job Title: Hospitality Liaison

The role of a Hospitality Liaison is pivotal in delivering exceptional guest experiences at upscale hotels. This position entails handling inbound and outbound calls, processing room reservations, and ensuring every visitor receives top-notch service.

Main Responsibilities:
  • Responding promptly to guest inquiries and resolving issues efficiently
  • Maintaining accurate records of interactions and preferences for future reference
  • Providing assistance with check-in and check-out procedures, ensuring seamless transitions
  • Cultivating a welcoming atmosphere for all guests
Key Requirements:
  • Excellent communication and interpersonal skills for effective guest interaction
  • Ability to thrive in a fast-paced environment while maintaining composure under pressure
  • Demonstrated commitment to providing superior customer service and consistently meeting high standards
  • Potential to work collaboratively as part of a dynamic team

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