Lead Onboarding Specialist

3 days ago

Bengaluru, Karnataka, India beBeeOnboarding Full time US$ 1,15,555 - US$ 1,45,109
Job Title: Lead Onboarding Specialist

As a Lead Onboarding Specialist, you will play a pivotal role in creating a seamless onboarding experience for new hires. This individual will provide training on systems, tools, and processes to more junior team members, and may manage a team of contractors.

Key Responsibilities:
  • Subject matter expert in processing regional work authorization (AMER)
  • Manage a team of contractors with a high volume of offer generation and onboarding requests; provide feedback on a regular basis to help each member continue to grow in their roles
  • Serve as a key member and active participant of the Staffing Operations team, offering ideas and suggestions to address gaps/roadblocks and present scalable solutions
  • Share best practices and areas of improvement that will positively impact the team (thinking big)
  • Act as the subject matter expert and assist with escalations in regions and troubleshooting, particularly supporting your team, to help them be successful
  • Assist manager with workload plan, capacity planning in regions, and ensure adequate coverage is in place for holidays and after hours support
  • Ensure a positive onboarding experience for new hires by ensuring all aspects of onboarding are completed accurately and timely including management of offer generation, management of background checks through a third party vendor, management of identify verification through a third party vendor, and management of accurate onboarding data in Workday, SmartRecruiters, and other systems
  • Participate in meetings as lead subject matter expert which impact operational design, reporting, or workflows
  • Complete a variety of non-recurring and ongoing projects assigned by manager

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